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Policies

Terms of use

The terms that apply when you use this store.

Last updated 16 June 2025

Digiit — Terms of Use

This document is an electronic record in terms of Information Technology Act, 2000 and the rules made thereunder (and amended provisions) related to electronic records.

This electronic record is generated by a computer system and does not require physical or digital signatures.

This document is published in compliance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 requiring the publication of regulations, Privacy Policy, and Terms of Use for accessing or using domain [www.Digiit.com] (the “Website”), its related mobile site, and application (collectively, the “Platform”).

The Platform is owned by Digiit Internet Private Limited, a company incorporated under the Companies Act, 1956, with its registered office at:

Buildings Alyssa, Begonia & Clover,
Embassy Tech Village, Outer Ring Road,
Devarabeesanahalli Village, Bengaluru — 560103, Karnataka, India
(Hereinafter referred to as “Digiit”)

Your Use of the Platform

Your use of the Platform and services and tools is governed by these Terms of Use and the applicable policies, which are incorporated herein by way of reference.

If you transact on the Platform, you shall be subject to the applicable policies for such transaction.

By using the Platform, you shall be contracting with Digiit Internet Private Limited and these terms and conditions, including related policies, constitute your binding obligations with Digiit.

Membership Eligibility

  • Transactions on the Platform are available only to persons who can form legally binding contracts under the Indian Contract Act, 1872.
  • Persons who are “incompetent to contract”, including minors, undischarged insolvents, etc., are prohibited from using the Platform.
  • If you are a minor (under 18), you may use or access the Platform only under the supervision or consent of a parent or legal guardian.
  • If you wish to transact as a minor, your parent or guardian must do it on your behalf.

Digiit reserves the right to terminate your membership and/or prohibit you from accessing the Platform if it is discovered or suspected that you are under 18 or otherwise prohibited by applicable law.

Your Account and Registration Obligations

  • Maintaining confidentiality: You shall be responsible for retaining your password and account details safely and for all activity under your account.
  • If you provide false, incomplete, or outdated information, or if we suspect that your information is invalid, we may suspend or prohibit your account’s access.
  • Your phone number or email is treated as your primary identifier on the Platform.
  • Please make sure these details are kept up to date.
  • If you enable additional profiles under your account, you are liable for their activity.

Communications

When you use the Platform or send emails or messages, you consent to receive communications from us — via phone, SMS, email, or other electronic means.

Platform for Transaction and Communication

  • The Platform acts as a platform for Buyers and Sellers to connect and transact.
  • All commercial terms (price, delivery, payments, warranty) are between the Buyer and Seller directly.
  • The Platform does not control or advise upon these terms.
  • All transactions are at Buyer’s and Seller’s discretion and risk.

Digiit cannot guarantee:

  • The performance of a transaction.
  • The credibility or authenticity of a User.

Charges

  • Currently, membership is free for Buyers.
  • We reserve the right to modify this policy or introduce fees in future.
  • Any change will be displayed on the Platform and will take effect immediately afterwards.
  • All payments shall be in Indian Rupees.

Use of Platform — User Guidelines and Restrictions

Prohibited activities include, but are not limited to:

✅ Uploading content you do not own or have rights to

✅ Harassment, abuse, or unlawful behavior

✅ Transmitting viruses, worms, or other harmful code

✅ Unauthorized access or attacks on the Platform’s systems or data

✅ Providing false or deceptive information

✅ Facilitating or promoting prohibited or unlawful transactions

✅ Violation of intellectual property or proprietary rights

✅ Spamming or mass messaging

✅ Infringing upon another’s rights or causing harm in any form

✅ Attempting to undermine or compromise the Platform’s functionality or security

✅ Impersonating another person or entity

✅ Unlawful, prohibited, or prohibited by these Terms of Use

Privacy

We view protection of your Privacy as a very important principle.

Your Personal Information is safely stored and processed in compliance with the Information Technology Act, 2000 and related Rules.

Please read our Privacy Policy for more details.

Contents Posted on Platform

  • All third-party content (profiles, messages, reviews) is generated by users, and Digiit is not liable for its accuracy, completeness, or fairness.
  • We retain the right to remove or prohibit content in violation of these Terms of Use.

Disclaimer of Warranties and Liability

  • The Platform, its services, and content are provided “AS IS” and “AS AVAILABLE” without representation or warranty, either express or implied.
  • Digiit cannot guarantee the Platform’s availability, accuracy, or freedom from viruses or other harmful components.
  • We shall not be liable for loss, damage, or expense arising directly or indirectly from your use of the Platform.

Selling

  • Sellers may list their products for sale following applicable guidelines.
  • Sellers must be legally authorized to sell their products or services.
  • Product descriptions must be accurate and not deceptive.
  • Sellers must keep their listings up to date and reflect their true condition.

Payments

  • All payments made through the Platform are processed in Indian Rupees.
  • Transactions are routed through payment gateways and banks.
  • Payments are subject to their respective terms and conditions.

Digiit’s Replacement Guarantee

  • The Replacement Guarantee applies to products that are defective or not as described.
  • Certain products may be non-returnable (such as consumable items, digital products, made-to-order jewelry).
  • If fraud or abuse is suspected, Digiit may prohibit future return requests or pursue legal action.

Exchange Offers

  • The exchange (buy back) policy allows you to exchange your used phone or gadget.
  • You must be the absolute owner of the phone.
  • All data must be erased before delivery.
  • Digiit is not liable for retaining or retrieving data after the phone is exchanged.